We are pleased to offer some of our rugs in custom sizes.
We invite you to send us an email to: purple@purplemountainrugs.com to start the process. In your email, include details such as: desired rug size & design.
Generally, lead time from start to end is 4 - 8 weeks
Caring for your Purple Mountain Rug is easy:
Regular Maintenance: Vacuum weekly to remove loose dirt and debris.
Spot Cleaning: Act quickly if a spill occurs. Blot the area with a dry cloth, then gently clean with warm water and a bit of detergent.
Professional Cleaning: Every few years, or if heavily soiled, seek professional cleaning from a reputable rug specialist.
This keeps your rug beautiful and enduring.
We offer free shipping worldwide, and the cost of shipping is included in all our prices.
Please allow for a processing time of up to 2 business days for your order.
Custom orders ship directly from our workshop in Morocco; pre-made orders typically ship from New York though occasionally they'll ship from Morocco. All orders fulfilled by DHL for speedy end to end shipping.
We truly hope you love what you pick, but if you are not completely happy, you may return or exchange it to us within 14 days of purchase, please returned in its original condition.
We do not accept returns on MADE TO ORDER items. Please make sure all measurements, colors, and design are what you want and please feel free to contact us if you need any help. Purple@purplemountainrugs.com
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